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Attitude: how it forms, how it changes, and why it matters
The GS-4 attitude syllabus end to end: the A-B-C structure, functions, formation, the attitude-behaviour link, moral and political attitudes, social influence and persuasion in administration.
Aptitude and the foundational values of the civil services
Aptitude versus attitude, then the eight foundational values of a civil servant: integrity, impartiality, non-partisanship, objectivity, dedication, empathy, tolerance and compassion.